Privacy Policy

Effective Date: 09/15/2025

At Drivix Solutions (“Company,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or Drivix Business OS platform (the “Services”). By using our Services, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

A. Information You Provide

Name, phone number, email address, and business information
Login credentials when creating an account
Billing and payment information (processed securely through third-party providers)
Messages, proposals, invoices, or documents you create and send through our Services

B. Information Collected Automatically

Device information (browser, operating system, IP address)
Usage data (how you interact with our Services, including clicks and pages visited)
Cookies and tracking technologies (see Section 6)

C. Information from Third Parties

Data from integrations (QuickBooks, Google Calendar, etc.) when you connect third-party accounts to Drivix Business OS
Publicly available business information

2. How We Use Your Information

We use collected information to:

Provide and improve the Drivix Business OS platform
Send invoices, proposals, appointment confirmations, and follow-up communications
Automate business workflows (e.g., appointment reminders, invoice follow-ups, lead nurturing)
Personalize your experience and provide customer support
Send important updates, product changes, and marketing messages (with your consent)
Comply with legal obligations

3. Sharing Your Information

We do not sell your information to third parties. We may share your information only in these cases:

Service Providers: Trusted vendors (e.g., payment processors, hosting providers) who assist in delivering our Services
Legal Compliance: When required to comply with the law or valid legal requests
Business Transfers: In the event of a merger, acquisition, or sale of assets

4. SMS & Email Communication

By providing your phone number or email, you consent to receive communications from us, including automated follow-ups and reminders.
Standard messaging and data rates may apply.
You may opt out at any time by following the unsubscribe instructions in emails or replying “STOP” to SMS messages.

5. Data Storage & Security

We use industry-standard security measures (encryption, firewalls, secure hosting) to protect your information.
While we take every precaution, no system is 100% secure. By using our Services, you acknowledge this risk.

6. Cookies & Tracking

Our website and platform use cookies and similar technologies to:

Keep you logged in
Remember preferences
Analyze traffic and usage trends
Improve marketing performance

You may disable cookies in your browser, but this may affect functionality.

7. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information
Request a copy of the data we hold about you
Opt out of marketing communications
Restrict or object to certain processing activities

To exercise these rights, contact us at [Insert Email Address].

8. Data Retention

We keep your data as long as necessary to provide Services and comply with legal obligations. You may request deletion of your data at any time (subject to business/legal requirements).

9. Children’s Privacy

Our Services are intended for business use only and are not directed at children under 13. We do not knowingly collect information from children.

10. International Users

If you access our Services from outside the United States, your information may be transferred and processed in the U.S. By using our Services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” Continued use of our Services after changes means you accept the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

Drivix Solutions
support@drivixsolutions.com